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Tag: framework ITIL

alt="guia completo de itil 4 melhores praticas no service desk"
Gestão de TI / Itil

Guia completo de ITIL 4: como aplicar as melhores práticas no seu Service Desk.

Se você trabalha com Service Desk, Help Desk ou gestão de serviços de TI, já percebeu que o caos não nasce do nada. Surge quando processos crescem sem método, chamados …

Ilustração de mãos ajustando engrenagens. Gestão de equipe de suporte.
Blog / Help Desk / Produtividade

Dicas para a gestão de equipe de suporte!

Conheça as principais dicas para a gestão de equipe de suporte!

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