gestão ITIL Archives

Precisamos falar sobre gerenciamento de incidentes de TI. Confira 7 dicas.

Confira algumas dicas para fazer melhor o gerenciamento de incidentes de TI mais graves aí em seu negócio ou no de seus clientes de suporte.

Blog / Carreira / Produtividade

Como aplicar a Metodologia Lean na gestão de TI? Descubra!

A metodologia lean é importante na redução dos desperdícios e melhoria contínua dos processos em diversos setores

Ilustração de várias mãos fazendo várias atividades. Processos ITIL

Blog / Help Desk / Itil

7 curiosidades sobre ITIL que você deveria saber!

Será que você conhece mesmo todas as vantagens do ITIL e como ele pode alavancar seu negócio? Aprenda mais com as 7 melhores curiosidades que selecionamo.

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Tag: gestão ITIL