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Tag: relatórios helpdesk

Carreira / Help Desk / Itil / Produtividade

Como fidelizar clientes na TI? Saiba mais!

Você sabia que com apenas 5 relatórios gerenciais e 3 dicas simples pode fidelizar seus clientes de prestação de serviços de TI? Duvida? Então leia mais!

Como fazer análise de relatórios em um help desk? Confira!
Blog / Carreira / Help Desk / Itil / Produtividade

Como fazer análise de relatórios em um help desk? Confira!

Os relatórios de um helpdesk podem mostrar o caminho das pedras para o sucesso. Você sabe como analisar os KPIs para melhorar o seu atendimento ao cliente?

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