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Tag: software help desk

entrevista profissional de suporte.
Blog / Carreira / Help Desk

Como contratar o profissional de suporte ideal para sua empresa?

Confira 18 perguntas e algumas dicas para contratar o profissional de suporte ideal para o seu negócio. De modo certeiro e sem erros!

Como fazer a gestão de alertas em TI? Descubra agora!
Help Desk / Itil

Como fazer a gestão de alertas em TI? Descubra agora!

A estratégia de alerta e monitoramento fornece informações úteis para melhorar a a gestão da infraestrutura tecnológica das empresas.

Blog / Help Desk / Itil

5 diretrizes para uma aplicação efetiva do ITIL

Você sabe como fazer uma aplicação efetiva do ITIL na sua empresa. Separamos 5 dicas fundamentais que você não pode esquecer neste processo.

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