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Tag: carreira de suporte

Blog / Carreira / Help Desk

Help desk feliz: o segredo para ter técnicos de excelência!

Qualquer que seja a organização, seja uma oficina, seja uma startup, um escritório de arquitetura ou qualquer outro negócio, inclusive um departamento de Help Desk, em qualquer uma delas há …

Blog / Carreira / Help Desk / Produtividade

Como se tornar o melhor profissional de suporte de sua empresa?

Você é um profissional de suporte? Há muito que o atendimento ao cliente deixou de ser uma área secundária, voltada apenas para satisfação de dúvidas ou “apagar incêndios” na relação …

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